The interview was a single 15 minute one-on-one interview with the store's sales manager. Aside from the "Tell me about yourself" question, I was asked only one situational question, "Tell me about a time when you had to deal with a troublesome employee and how did you handle it?". My observations: I arrived early for my 10 AM interview to observe the store environment. Macy's stores at this time of year are immaculate, very high energy environments with well-dressed, respectful employees. My perception as a customer is that Macy's is a cut above their competitors in this aspect. The Interview environment: When I arrived at the General Office located in the back of the store, there was one other interviewee present who was cleanly casually dressed. I dressed in suit (coordinated but non-matching slacks), white shirt & tie. Sales Manager wore light-colored shirt, no tie or coat, with black slacks; well trimmed mustache & goatee. After the interview, I found a half-dozen people in the interview waiting area. Surprisingly, all were casually dressed! some in tee-shirts and jeans.