Applied through Randstad. First stage is a 1/2 day assessment centre, including an overview of the MDU, a group assessment (debate regarding quality of a customer service call), a listening task on which we were tested on information retained, and a questioning task in which we were required to draw a picture by questioning our partner on the details of the image they had been given. 2nd stage was a formal interview - was tough - lots of questions about why I wanted to work there and was moving away from my degree subject (psychology). 2x interviewers, had my CV and picture to hand.

For me, process was as follows - Written assessment ( one letter writing task and one basic maths test), group assessment centre, virtual interview with employer. Whole process took around 6 weeks