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      Loopio

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      Recherches associées: Avis sur Loopio | Offres d’emploi chez Loopio | Salaires chez Loopio | Avantages sociaux chez Loopio
      Entretiens chez LoopioEntretiens d’embauche pour Customer Support Specialist chez LoopioEntretien chez Loopio


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      Entretien pour Customer Support Specialist

      22 juin 2021
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      Le processus a pris 3 semaines. J'ai passé un entretien chez Loopio

      Entretien

      HR round took about 30 mins with basic HR questions related to the things listed in resume. Got a response very quick about going to the second round of interview with upper management. Although I didn’t get selected, the 1 hour of interview had a lot to learn. I also got a feedback on why my application was rejected and tips on how to improve myself.

      Questions d'entretien [1]

      Question 1

      More questions about previous experience. How do you deal with customers? How do you deal with non technical person How do you calm a customer down?
      Répondre à cette question
      2

      Autres retours d’entretien d’embauche pour un poste comme Customer Support Specialist chez Loopio

      Entretien pour Customer Support Specialist

      24 juil. 2021
      Employé (anonyme)
      Toronto, ON
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Loopio (Toronto, ON) en juin 2021

      Entretien

      I had an amazing experience with Loopio's interview process. It was organized, thoughtful, and the interviews felt more like conversations than your typical job interview. It was truly an experience. Julian, who guided me through the process, was exceptional. As a candidate, I've never felt so supported and valued. He answered all my questions (with super quick response times) and made sure I knew what was going on at every step of the process. The team members I met were genuine and really cared about what I had to say. I will never forget this experience.

      Questions d'entretien [1]

      Question 1

      What interested you in this role?
      Répondre à cette question
      2
      avatar
      Réponse de Loopio
      3y
      Thrilled to hear this! Thank you so much for taking the time to leave a review. Big kudos to our Talent rep Julian, who is a true ambassador for his candidates and the company. - VP, People

      Entretien pour Customer Support Specialist

      30 avr. 2018
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Loopio en avr. 2018

      Entretien

      I had a phone screening with a recruiter from the company asking general questions about my background and why I wanted to work in customer support, and at Loopio etc. Shortly after I was invited into the office for an in person interview. The interview consisted of three parts: 1) Situational based questions and experience questions. 2) Email situation exercise answering hypothetical client scenarios. 3) Questions I had for the team or about Loopio in general. I did not make it past this stage but had a pleasant experience. I followed up asking for feedback on my interview as I am looking to start a career in the SaaS field. I just received a general reply saying they were looking for someone with more experience in that field. I feel that when you looked at my qualifications you already knew my experience in that field was limited Nd you could have made that judgement during the phone screening. I honestly feel like I wasted my time and took a day off work for this interview for nothing. I'm sure there are things I can improve on and I was hoping to get some feedback to help me in the future with my career search other than experience being the sole factor. That could have been easily determined by looking at my resume.

      Questions d'entretien [1]

      Question 1

      Explain an application to us that you use on a regular basis as if we know nothing about it?
      Répondre à cette question
      6
      avatar
      Réponse de Loopio
      8y
      Thank you for taking the time to leave such a thoughtful and detailed review of your interview experience. I want to apologize for the lack of feedback that was provided to you following your in-person interview at Loopio. We never intended on making you feel like we wasted your time. Rather than providing a very high-level response, I believe we could have done a better job of letting you know specifically where you could have done better (regardless of experience). If you are open to it, we would like to schedule a phone call to provide you with more actionable feedback. Please reach out to work@loopio.com to let us know. Thank you again, Hailey

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