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      Entretien pour Technical Account Manager

      6 nov. 2021
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez LivePerson

      Entretien

      The initial phone screening with the recruiter and communications were good and timely. Then about a week passed before I heard back for the hiring manager interview. That interview was good as well. Nothing alarming and nothing to write home about. About two passed between the hiring manager interview and when I heard back from the recruiter. Not really the recruiter's fault. I was asked for my availability for the full loop interviews, so I provided it. Then the full loop interviews were scheduled and cancelled because of scheduling conflicts. A little odd, but nothing too alarming. Mistakes happens, so no big deal. Finally the full loop interviews are scheduled. I had the first one with an ELT member. All of the red flags I passed over and gave grace for came running at me. The ELT member started the interview out by being late. Then he wanted a few minutes to set up. We had a brief exchange and he asked me about my thoughts on the products and services they offered. I gave an answer then asked him for his POV. Brace yourself. He spoke for 20 minutes straight! I tuned him out after awhile. Then he began to ask me technical questions. He was cold, distant, and impersonal. It was difficult to truly describe my skill sets and experiences. He asked me what TAMs do at my current employer. He knew I was not on the TAM team, so how would I know what they do and their day-to-day. And who even asks this question? The interview was scheduled for 1 hour. Towards the 40 minute mark, he tells me I am not qualified for the role. I asked him to confirm his role and ended the interview. If it were so apparent that I wasn't qualified, why waste so much of my time dragging out the process when you could have shared this information in the beginning. The hiring manager, recruiter, and external partner recruiter felt my skill sets and experiences were qualified, so I don't know why he felt so inclined to tell me so bluntly and in an unprofessional manner. I withdrew my application ASAP. I was sure to share this interview experience with the recruiters. Liveperson has to do better. The market is hot right now. If they can't tighten up their recruiting practices, then they will continue to have trouble securing top talent. To wrap this up, don't ignore the red flags. Liveperson is slow to respond and I had bad candidate experience.

      Questions d'entretien [1]

      Question 1

      They asked me basic interview questions.
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      3