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      Recherches associées: Avis sur Lilt | Offres d’emploi chez Lilt | Salaires chez Lilt | Avantages sociaux chez Lilt
      Entretiens chez LiltEntretiens d’embauche pour Customer Success Manager chez LiltEntretien chez Lilt


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      Entretien pour Customer Success Manager

      16 juil. 2024
      Candidat à l'entretien anonyme
      Dallas, TX
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Lilt (Dallas, TX) en juil. 2024

      Entretien

      The interview process was pleasant - a series of standard questions about my experience were asked, why I was looking to make a change, and what motivated me to work as a Customer Success Manager. I did not proceed to the next steps but the recruiter was kind enough to share constructive feedback on the call, saying that he did not want to push out the interview process. This is appreciated especially as companies are requesting 3 or sometimes more interviews and the job search fatigue is starting to set in.

      Questions d'entretien [1]

      Question 1

      What was your daily level of client engagement at your current position?
      Répondre à cette question
      2
      avatar
      Réponse de Lilt
      1y
      Thank you so much for taking the time to share your experience. Recruiters are candidates, too, so we share your pain and have a tremendous amount of empathy for your struggle. Kindness is critical to our culture and we’re glad that you felt that. We wish you all the best in your search for your next career success story.

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez Lilt

      Entretien pour Customer Success Manager

      16 févr. 2026
      Candidat à l'entretien anonyme
      Londres, Angleterre
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Lilt (Londres, Angleterre)

      Entretien

      Mostly normal process, although there were very long pauses between questions, I assume they were reading some sort of AI analysis of my answers. Also refused to give salary range.

      Questions d'entretien [1]

      Question 1

      Tell us about your experience working with enterprise clients.
      Répondre à cette question

      Entretien pour Customer Success Manager

      20 août 2024
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Lilt en juin 2024

      Entretien

      The initial interview with the recruiter was very informative and laid back. I was passed on to the second interview and had a not so pleasant experience with the conversation. I decided to withdraw after that conversation due to red flags. The interviewer described the company as "messy" and said I could expect "disturbances" constantly which would inhibit my ability to focus on clients. In addition, they noted that employees were stretched thin with over 30 customers in their portfolios. The last portion was alarming since it seemed like there was lack of trust, the interviewer openly said they have recording and AI transcripts of all client meetings and they monitor those closely to measure performance and provide feedback (felt like micromanaging). The vibe was off, so I decided to no longer proceed.

      Questions d'entretien [1]

      Question 1

      Why do you have an interest in Lilt?
      Répondre à cette question
      3
      avatar
      Réponse de Lilt
      1y
      Thank you for sharing your overall experience with us. We understand that the second interview might not have met your expectations, but we're glad that our culture of transparency was reinforced during the conversation. 🤝 The pre-IPO environment is certainly not for everyone, and we acknowledge that the pace of change can sometimes feel a bit chaotic. However, we believe that transparency is key to navigating these challenges. At LILT, we operate with a lean team, which means trust and collaboration are essential. Our leaders prioritize empowerment over micromanagement, and we believe that recording calls can be a valuable tool for professional development. 📚 After all, one of our virtues is "Stay humble, keep learning." 🧠 Thanks again for sharing your feedback. We appreciate your insights and wish you all the best in your career.

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