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      Recherches associées: Avis sur LendingClub | Offres d’emploi chez LendingClub | Salaires chez LendingClub | Avantages sociaux chez LendingClub
      Entretiens chez LendingClubEntretiens d’embauche pour Member Support Representative chez LendingClubEntretien chez LendingClub


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      Entretien pour Member Support Representative

      12 nov. 2018
      Employé (anonyme)
      Offre acceptée
      Expérience neutre

      Autres retours d’entretien d’embauche pour un poste comme Member Support Representative chez LendingClub

      Entretien pour Member Support Representative

      3 mai 2019
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez LendingClub

      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez LendingClub en déc. 2017

      Entretien

      #1 - Phone Screen : I applied online and a recruiter reached out to me via email the next day. We had a phone interview which lasted about 20 minutes. She mostly talked about the role and just a few general interview questions. #2 - In person interview: You check in on the second floor of the building. Don't get too excited about this floor, you will never visit it again if you start working here. The recruiter gives a quick tour of the building (gym, snack bar and in house barista). She then reviews the job details quickly again and I have a interview with two supervisors. #3 - About two days after the interview, I get an email to set up a time for the recruiter to provide "feedback" about my interview. I get the job offer.

      Questions d'entretien [1]

      Question 1

      If you could change one thing about your working career, what would it be? Tell me a time you dealt with a difficult customer. What do you know about Lending Club?
      Répondre à cette question

      Entretien

      The interview process was timely and organized. I interviewed with two different people. The only thing I did not like was the interview questions. I don't feel like they should be so vague and annoying.

      Questions d'entretien [1]

      Question 1

      They asked me about a goal that I had had and what helped me achieve it, or if I didn't achieve it, what kept me from achieving it.
      Répondre à cette question

      Entretien pour Member Support Representative

      21 juin 2018
      Candidat à l'entretien anonyme
      San Francisco, CA
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez LendingClub (San Francisco, CA) en juin 2018

      Entretien

      Recruiter called for a phone screen, she was late to the appointment. Rushed through the phone screen and didn't seem to care what I had to say. Followed up with email a week later, still no reply; not even a rejection email. No courtesy, I got the message.

      Questions d'entretien [1]

      Question 1

      Why Lendingclub
      Répondre à cette question

      Entretien pour Member Support Representative

      2 janv. 2018
      Candidat à l'entretien anonyme
      San Francisco, CA
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez LendingClub (San Francisco, CA)

      Entretien

      I first applied in September. The recruiter called me wanting to do a quick phone interview to know my background. It went well. She mentioned that the member support role was filled at the moment and no longer looking for candidates but she mentioned that there is a project coordinator role that matches my resume and told me to email her if I am interested. A day later I sent out an email reaching out my interest on the role. 2 days passed no reply, I sent out another email thinking she missed it. Again, No reply. Now recently she called me in Dec telling me that the member support role was open again and wanted me to come in for an interview. So I took that chance. When I got to Lending Club. I had to sign in with the receptionist. Waited for the recruiter to come get me and bring me to the room. She gave me advice for the interview and told me to be myself. She left and a few min later the first Member Support lead came in to interview me. She was super nice, bubbly and energetic. I spent about 30 min interviewer with her. There were a few laughs here and there. I thought I did well. She left and the 2nd Member Support lead came in. With her, my interview felt like 5 minutes. From what I remember she only asked me 3-4 questions. She was quick and went to the point. She seemed nice but not as energetic or happy as the first one. She just went straight to the point. I felt I could've done better. After the interview was the waiting game. A week later I reached out to the recruiter asking what the status of my application is at. If they are considering me or going with other candidates. Again no reply, then a few days later I emailed. No reply. Its been alomost 3 weeks and I tried one final time. thinking maybe theyre on PTO since it was the holidays and AGAIN. No reply. During the interview they were saying how they're all about growing, getting better and using feedback to improve. I read in the past reviews that one person also didnt get an email back. Here is some feedback. When a candidate is applying, at least let them know that they didn't qualify for the position. Also, the recruiter can work on her communication skills. She seems to never respond. this also happened to other folks that I know that applied. Seems like a nice place to work at but oh well... I would've been ok with me not getting the job. More upset that they didn't get back to me and the lack of communication.

      Questions d'entretien [1]

      Question 1

      What do you like to do on your spare time? Tell me about yourself? What do you think about Lending Clubs modules? Tell me a time when you fixed an upset customer? How did you hear about lending club? What makes you a great leader?
      Répondre à cette question
      7