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Dear Event Promotions Manager Interviewee: We appreciate your feedback! We understand that our office might be sparse at the moment, but we are in the midst of an expansion from our Charleston location, which is why we are conducting the hiring process in the first place. There are different levels of our interview process and the first is the preliminary interview, which is what you must have participated in according to your comments. This is where our hiring manager shares information about the company and the position's roles and responsibilities. There are different levels of the interview process that goes more in-depth for those who are invited back. This is why we call it a preliminary interview - to see if this is a good fit for the applicant as well as the company to take the next level.
We do know that our hiring staff informs all our candidates that this is a new office location and that we are in the midst of office development, so we're sorry that your experience wasn't up to your expectations. Best of luck in your future endeavors!