First did an over the phone prescient with one of the managers, then got scheduled for two in person interviews, first with the assistant manager, then with the general manager.

Three step process. First was a phone call, usually with a supervisor. They asked basic questions, do your best to sound friendly and chatty they LOVE that. Second step is a one-on-one with a manager or GM. My interviewer was casual, made it easy. Again just be chatty. Third step was an audition where you preformed the "briefing," just use a loud voice, it's okay if you mess up. If you made it there, you basically have the job.