recieved intial phone interview . was told salary range was btwn 38k-41k. went over my qualifications over the phone and was invited to in person interview. office is located in located california.. very nice campus and weather is great. overlooks the 5 fwy and about 5 mins from the beach. interview was smoothed and got an offer in less than a week .

Interview process was quite challenging. The interviewers asked a lot of questions involving different scenarios you might be faced with at a call center. Initially, I applied online. I met with one person in the beginning who highlighted some of my qualifications that were related to customer service. After I met with AVP and another worker for a more formal interview.