J'ai postulé en ligne. J'ai passé un entretien chez Klaviyo en nov. 2020
Entretien
I applied online and was emailed that day to schedule a phone interview.
When I got on the phone, it was clear that the person interviewing me had not thoroughly reviewed my application at all. They specifically said they were not looking for people with my background and seemed largely disinterested after I said I had not had a traditional customer success role before (clear on my resume and cover letter). They made it seem like they were not interested in training anyone whatsoever and were looking for a hire that they didn't have to put much effort into.
I was then told that if I made it past this initial interview there would be at least 6 more including a case study. Seems like a very intense interview process and many hoops to jump through for this kind of role.
Overall I was not impressed with the person who interviewed me or how they described the interview process moving forward.
I was genuinely relieved and not at all disappointed when they didn't ask me back for a second interview.
J'ai passé un entretien chez Klaviyo (San Francisco, CA)
Entretien
Applied online, received email to schedule a screening call a few weeks later. A day or so after the screening call received email to schedule interview with the hiring manager. She was great, very professional, asked relevant questions. About a week later was notified that I didn’t make it to the next round.
Communication throughout the process was great, they have an online portal to track application status, and on the whole I felt like their process was much less dehumanizing than I’ve come to expect from tech companies.
I have no clue what the process is because their recruiters refuse to offer me even a simple screening. I'm a 17-year SaaS veteran with 9 years in customer success, and my experience is very well aligned with their roles—yet I receive an instant rejection (likely from their applicant tracking system).
While watching women continually land roles here and at other organizations all over LinkedIn, I'm convinced that Klaviyo is practicing discriminatory hiring practices based on age and gender. Everyone is beginning to understand that "DEI" often means fewer men and more women. It's just a matter of time before the ship rights itself and companies start focusing on productivity and employee retention again.
J'ai postulé en ligne. J'ai passé un entretien chez Klaviyo (Sydney)
Entretien
The interview process at Klaviyo was straightforward. I did only an initial recruiter screening and a conversation with the hiring manager. Both discussions were professional and gave a basic overview of the role and expectations.
