The pay is so unbelievably low that they just checked to see if I had a pulse. The algorithm has been explained around the office that as long as you can deal with the super low pay, stress of the job, lack of benefits and lack of care from head office or Sykes, - you are the type of person this company wants. Other than that, they are willing to deal with the tremendous amount of turnover. You are just another soldier being sent into battle. They are willing to take casualties.