J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Key Benefit Administrators (Fort Mill, SC) en sept. 2014
Entretien
I was interviewed by two Managers, very Professional yet they made me feel very comfortable. Very warm and welcoming. Each Manager had a set of questions they asked I think because although they work together they Manage different areas of the CSR Team
Questions d'entretien [1]
Question 1
I have worked as in a completely different field for over 20 years and one of the question I was asked is will I try this job out find that I dont like it and leave?
J'ai postulé en ligne. J'ai passé un entretien chez Key Benefit Administrators (Fort Mill, SC)
Entretien
HR is very professional and guides you through the process before introducing you to the management team that will conduct the questions portions. They will inform you quickly of their hiring decision.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Key Benefit Administrators (Fort Mill, SC) en juin 2014
Entretien
I applied online and then received an emailing asking me to call a phone number. When I called the phone number, it asked for specific information from me. A day later, I received a phone call from HR to set me up for an interview. I live out of state, so it took some time to narrow down a date/time that was good for me to get there. When I got there, I had an interview with the manager and team leader. They asked questions and what I would do in a couple of weird scenarios, but it wasn't tough at all. I then completed the application and left. I was emailed an assessment to take, which was one of the most out of the ordinary ones I've ever seen. I do not see what that test had to do with weeding out who would be an excellent Customer Service Rep. or not & it was a bit nerve-wracking. Within a few days, I was called with an offer.
Questions d'entretien [1]
Question 1
What would I do if a member called in being adamant that she wanted massage therapy but it wasn't a covered service under her medical plan. If you have common sense and a background in health insurance, this should be easy to answer. But if you don't, this may stump some people.
