It was easy with a few pre selected questions asked. Very strong emphasis on applicable questions that deal with call center related scenarios. Overall not too bad and aligns with call center role related questions.
Questions d'entretien [1]
Question 1
What would you do in a situation where you cannot understand what the member is verbalizing to you?
J'ai postulé en ligne. J'ai passé un entretien chez Kaiser Permanente (Sacramento, CA) en août 2022
Entretien
You are first sent an email to take an assessment once you pass the assessment you will receive another email in which they will schedule you for an interview. If you are a selected candidate you are then selected for a job offer
J'ai postulé en ligne. Le processus a pris 4 mois. J'ai passé un entretien chez Kaiser Permanente (Sacramento, CA) en juin 2022
Entretien
It’s a series of about five questions about yourself and your skills. Then it’s about five scenario questions about how would you handle certain calls. Then they ask you do you have any questions for them to answer.
Questions d'entretien [1]
Question 1
How do you think you would fit into working at Kaiser in this position.
