I recently interviewed with Johnson Controls for the Director of Talent Management role. While I appreciate the opportunity to speak with the company, my interaction with the recruiter was less than ideal. I felt the conversation was cold and impersonal, indicating my background was unattractive. It would have been appreciated if the recruiter had been more upfront about the fit or provided feedback with some transparency. Companies need to remember that candidate experience plays a significant role in shaping perceptions. Even in cases where the candidate may not be the right fit, an empathetic and kind approach can leave a lasting positive impression. I hope Johnson Controls takes this feedback to heart and strives for excellence in its products, services, and recruitment processes.