I submitted originally submitted an online application through indeed where I saw the job posting. I received an automated email stating my application was submitted and would be reviewed.
Approximately 3 weeks later I received another automated email that stated they would like to continue with the next step of the hiring process by scheduling a phone interview. I clicked on the link in the email to schedule a time. The scheduling website looked like I was booking a dinner reservation with 20 minute time slots throughout the day. I picked my time for the following day and got another automated email confirming my appointment. At exactly the scheduled time, I received a phone call from someone clearly in a call center, reading from a script, where English was not his first language. He said the phone call was recorded for quality and training, and to save any questions I had for the end. The phone call was a complete waste of time and lasted approximately 12 minutes. The questions asked were typical of what you would fill out on the application before you even submit it. Ex. (Are you qualified to work in the U.S.,, what is your highest completed education, what are the company names, job titles, and dates at previous employers) When he was done asking the questions, he said the next step would be waiting to hear back from the hiring manager to schedule a face to face interview in the next several weeks. Then he just hung up without giving me an opportunity to ask any questions. Although, I doubt he would know the answers to any of them anyway. It’s sad when you have to outsource hiring staff. That means you’re either too big to care, or your turnover is so high you need cheap labor to churn through all the applications.