J'ai postulé en ligne. J'ai passé un entretien chez JetBlue (San Juan, PR) en mai 2017
Entretien
The process is very long, you have to really want it. I went to their open house in feb, in april they opened applications and because I attended the open house they waived me the video interview. Like less than a week after doing the assessment I received an invitation for a blue review. I prepared for over a month for that interview, you have to really practice using your customer service skills and the STAR method. I was prepared for most of the questions. After seeing the presentation they gave us about the culture of the company I love JB even more. I passed the background check and now I'm waiting for a training date, I was told that approximately in november will be our training. I can't wait. My Blue Review was in San Juan, PR. Spend most of your time preparing for possible questions and SMILE THE WHOLE TIME! Attend their open houses if you can!
Questions d'entretien [1]
Question 1
Tell me about a time when you had to deal with a difficult co-worker and how you managed it.
The interview process was virtual with several questions and assessments. Overall good experience and about 20 minutes. Just take your time in answering the questions as best as you can and be yourself.
J'ai passé un entretien chez JetBlue (New York, NY)
Entretien
All good . Great experience . Been with JetBlue for three years . I was nervous going into the interview but they had a way of making me feel comfortable enough to give off my best. It lasts the whole day so it can be draining.
J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez JetBlue (Orlando, FL) en oct. 2025
Entretien
I applied online October 1st, 2025 at about 10:30am EST and was sent the video interview and assessment with games on October 9. I was working a lot so I had to wait to do a bit of research and complete it. I submitted my VI on Oct 14 (one day before it expired) and received my TBNT inside my B6 profile on the 15th.
I know I didn't look into the camera enough, smile enough. Also the assessment was afterwards and it was a series of pictures that were in sets of 2. You choose which one is closest to your personality. I know you're supposed to be yourself in these things and I started answering what I thought hey wanted instead, which is where I went wrong. I'm a very creative person with a degree in art, yet when it came to questions like that, I chose the opposite, thinking they didn't want this. Later, I realized they do want creativity. But I cannot stress enough how you need to be yourself in these things assessment. Answer from the heart about how you really are.
No wonder I got the dreaded TBNT! I don't blame them. I wish I could redo it, but my interview skills are way out of practice having worked for the same airline for years now.
After the assessment, there were 3 games where you had to repeat a series of letters/numbers. Sounds easy, but I promise you it was much harder than you'd think. And also choose the shapes that were the same in a group.
Questions d'entretien [1]
Question 1
Name a situation you encountered where you had to make a difficult decision you didn't want to and how you handled it?
Name a time where you were under a tremendous amount of stress, what happened, and how you handled it?