Worst interview process I have ever experienced. Multiple phone interviews and continued promises of an in-person interview. Then when I had given up hope of getting a real interview (after a reasonable amount of time) got an interview with a non-hiring manager after being told it would be with the hiring manager. Strung along for another few weeks with promises of a final interview with the actual hiring manager. During this time I was contacted for another phone interview conducted by another employee in IT, but from a totally different team that only lasted 10 minutes and had no substance. Never spoke with or was interviewed by the hiring manager. Contacted 2-3 weeks later with the news that the position(s) had been filled.

General level 1 and 2 support questions. Active Directory, O365. Windows 10 questions. Basic networking, printer troubleshooting are some of the things they go over with you, and customer service skills