The process for interviewing for this role was one of the worst experiences I have had in 15 + years of interviewing. The process started with a phone screen from their head of Human Resources, Frank Hattula. General questions included S.T.A.R. like questions.."tell me about a time when"...," Have you ever...." This was followed by a phone call with a Senior Client Relationship Manager, who was very kind and asked about me vs. what my qualifications were. After the second phone call, I was brought in for a 2.5 hour interview to meet with 6 people. This interview was followed by a 2 hour online office assessment, where you were tasked with reading emails, answering questions from virtual team members, and scheduling calendars. Shortly after this I was asked to come back in for yet another 2 hour interview to meet with their SVP of Client & Administrative Services, Joy Nebel because she was "triple booked" the first time I came in to speak with the team. This meeting took place on a Monday and I was told they would have a decision by the end of the week. Like the person who posted about their interview experience before this who had a breakdown in communication with this company, their head of HR emailed me on that Sunday. He essentially apologized for the slow process (this is now 4 weeks in) and reaffirmed that I was a "Top Candidate" for this role and should keep patient while they are wrapping things up. That entire week there was no communication and I called to see where they were in the decision process and when they would have a decision. Frank (HR) said they were meeting on the following Tuesday and a final decision would be made and he would contact me then. That Tuesday came and went so once again I followed up with him on that Friday. Frank decided to take a short day and leave at 1:30pm, again with no communication. This brings us to current. I called him once more and he told me that I unfortunately did not get the position because they decided they needed someone who had a Spanish-speaking background. This was fine, however they never communicated this to me at any point in the interview process nor was it posted on the job description and if they had, I would have never interviewed for the position if this was a necessary qualification. Overall, this was an awful experience with little to no communication. Be respectful of other peoples time and be professional. Take the time to choose the right candidate but be considerate of others. If you are looking for an organization, steer clear of this one. If they cannot make up their minds about candidates and what they need, think about how they function as a company.