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      Entretien pour Developer Support Engineer

      5 mai 2023
      Candidat à l'entretien anonyme
      Tel Aviv-Yafo

      Autres retours d’entretien d’embauche pour un poste comme Developer Support Engineer chez JFrog

      Entretien pour Developer Support Engineer

      26 févr. 2025
      Candidat à l'entretien anonyme
      Sunnyvale, CA
      Aucune offre
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez JFrog (Tel Aviv-Yafo) en mars 2023

      Entretien

      I had a mixed experience with Jfrog's hiring process. While the interviewers were knowledgeable and kind, I was disappointed by the company's lack of punctuality and communication during the process. In each phone or Zoom interview, the interviewers were late by 10-15 minutes, which was frustrating and unprofessional. Here are the first interviews I went through: - Initial HR phone call screening. - Phone call interview with one of the team leaders that included technical and personal question. - 15 minutes late - 1.5h long Zoom technical interview. - 10 minutes late. After passing all the stages above, I was scheduled for an on prem interview with an HR partner and the head of Jfrog's Support dept in Israel. The interview was set to take place on a Thursday, and was scheduled one week in advance. During this week I have received several ofers to work on that Thursday, doing random waitering gigs that I do during this time of job hunting (gotta support the wife and kid). I have of course refused these offers due to the interview. When Thursday finally came along, 40 minutes before the interview Jfrog called saying that they have to reschedule the interview. When realizing that I have cleared my schedule that afternoon and gave up around 500 ILS worth of work, only for them to rescheduled the interview without skiping a beat, I've decided to send them an email expressing my dissapointment from the cancelation and from their poorly evalutaion of people's time, and to announce that I am cancelling my interviewing process with the company. Following the email, I received a phone call from Jfrog's HR appologizing and asking that I dont cancel. I was reluctant at first but eventually agreed. The face to face interview went well, I felt. However, I have received a phone call two days later letting me kniw that I did not pass the interview. Overall, I would recommend that Jfrog improve their communication and punctuality during the interview process to provide a better experience for prospective employees. While the interviewers were technically professional and knowledgeable, the lack of timeliness and communication during the process made it difficult to have a positive experience..

      Questions d'entretien [1]

      Question 1

      Linux Shell, bash scripting, service management
      Répondre à cette question
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez JFrog (Sunnyvale, CA) en févr. 2025

      Entretien

      1. 30 minute phone interview with recruiter to discuss my background, 2. 30 minute video interview with hiring manager to go over my resume and what makes me a good candidate. Went over company hybrid policies, on-call schedule. 3. 90 minute technical interview with hiring manager and another manager to complete 4 tasks. Unfortunately I barely completed the first task with finding a text file on a server with linux command. Very friendly environment and helpful. Gave me a lot of insight into network troubleshooting that I never thought of like difference between ping(UDP) and traceroute(TCP). telnet only tests ports that are allowed by the firewall. Just bummer I'm not skilled enough to move on and join the team.

      Questions d'entretien [1]

      Question 1

      Q. Create an SSH key and paste the key in Zoom chat. Then connect to our VM(IP address provided) using the SSH key. Q. Customer reports a network issue, how would you troubleshoot it. Q. Administrator can't locate a file but he knows the name of it as abcd.txt. Locate the file in the folder. Q. Tell me your most difficult experience with a customer. Q. Tell me your most difficult troubleshooting experience and how did you go about it. Q. What are the limitation of Windows Powershell vs command prompt
      Répondre à cette question
      2

      Entretien pour Developer Support Engineer

      11 janv. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai passé un entretien chez JFrog

      Entretien

      First step was a brief HR round followed by a technical round. Interviewer during the technical round was rude and the hints given were not helpful at all. Definitely did not help especially with me already nervous during the interview process.

      Questions d'entretien [1]

      Question 1

      Create an ssh key, complete 4 tasks
      Répondre à cette question

      Entretien pour Developer Support Engineer

      5 août 2024
      Candidat à l'entretien anonyme
      Bengaluru
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez JFrog (Bengaluru)

      Entretien

      I don't know whats wrong with companies nowadays, I applied to this position seeing the JD (which kinda hinted) that this would be more DevOpsy role. Now the recruiter mentioned there would be a Linux, Scripting, troubleshooting and lastly discussion round (knowledge on programming in any language is a requirement) That's all fine, then I had my first round there were technical questions, (normal conceptual questions). Later when I was told about the role, the interviewer stated that you'd be handling tickets, I said yeah, obviously I'll be troubleshooting the ones that I can (typical L2 support responsibility) and the ones That are code level issues I'll escalate to L3. The interviewer stops me and tells me, No, we have separate team for that... You'd just be assigning devs tickets and Follow-Up, if they are done or not. I then asked the interviewer, why is he asking me technical questions on Linux, SQL, python etc then...its not like a technical role He looked at me blankly, and my interview concluded. Amazing company, amazing profile, amazing experience 10/10, Offer they were giving out - 9 LPA

      Questions d'entretien [1]

      Question 1

      What's a kernel, what's a docker Registry , what are constructors in python, Linux boot up process
      Répondre à cette question
      1