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      Recherches associées: Avis sur JCPenney | Offres d’emploi chez JCPenney | Salaires chez JCPenney | Avantages sociaux chez JCPenney
      Entretiens chez JCPenneyEntretiens d’embauche pour Customer Service Specialist chez JCPenneyEntretien chez JCPenney


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      Entretien pour Customer Service Specialist

      10 sept. 2014
      Employé (anonyme)
      Rancho Cucamonga, CA
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez JCPenney (Rancho Cucamonga, CA) en août 2014

      Entretien

      Applied online and received a call about three weeks later to come in for a "Talent Audition." They say they don't "do interviews." They have you sit in a room without other people (there were 5 of us total) and have you introduce yourself. Then they give you pieces of paper with an assigned department and pre-created ideas to increase sales in that area. We had 10 minutes to read over everything and pick an idea that we thought would be best. Then we each had one minute to pitch our (assigned) idea to each other, followed by 10 minutes to pick which department idea was best for the store. After that we were given an iPad and had 10 seconds to look/describe at a 3d model. On the table was building blocks. Without touching them, we had to describe what we saw and begin building the model/tower. After our 10 second look we had 1 minute to describe and instruct. Once the next person went and did the same thing, you could touch the blocks again. We had 10 minutes to build the whole thing. It's basically a test about your patience and communication skills. At the end of the day it's a sales associate position, but the interview process requires you to think and act as though you're a higher-up position. They hired everyone in the interview.

      Questions d'entretien [1]

      Question 1

      None, they didn't ask any questions- just gave us tasks and instructions.
      Répondre à cette question
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Specialist chez JCPenney

      Entretien pour Customer Service Specialist

      11 janv. 2024
      Employé (anonyme)
      Tempe, AZ
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en personne. J'ai passé un entretien chez JCPenney (Tempe, AZ)

      Entretien

      It was in a very professional and comfortable setting in the store. And it was conducted with the store and salon manager at that location. Both of the managers were kind and professional.

      Questions d'entretien [1]

      Question 1

      Asked me to talk about my experience
      Répondre à cette question

      Entretien pour Customer Service Specialist

      26 nov. 2021
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez JCPenney

      Entretien

      It was a group interview which led to an individual interview with a supervisor. If you pass the first round you have a higher chance of getting hired on for a position

      Questions d'entretien [1]

      Question 1

      Where do you see yourself in 5 years?
      Répondre à cette question

      Entretien pour Customer Service Specialist

      23 sept. 2021
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en personne. J'ai passé un entretien chez JCPenney

      Entretien

      Interview process went smoothly. Asked behavioral questions and situational questions that catered to how you deal with a variety of customer personalities. Also asked about previous employment roles. Offered a job on the first interview.

      Questions d'entretien [1]

      Question 1

      Can you tell me about yourself?
      Répondre à cette question