First HR basic information call. For Coding, the same old load balancer is used to distribute the load to customer support agents. So you have to design API's to initialise with agents, set limits for each agent, assign work to the next agent, and get a list of next agents. They have Minicom round, which is also out there, and repos are there for it. For System Design, they ask the Low Level Design, mostly DB Schema of the Chat-Based system, groups, private chat, relay messages, etc, focusing on how you will store them in DBs Then values Assessment, which is a Behavioural Interview. The interviewers were very inexperienced. They thought they owned the company. Even being disrespectful during times. They definitely didn't know how to conduct the interview.

I was contacted by a recruiter on LinkedIn and agreed to take part in the interview process. Received an email days later about the full interview process. If you are attentive here, you'd see the question for the problem solving interview. Unfortunately for me I wasn't able to finish it under 50 mins as I had to process my thoughts and explain them as I code. I thought I did enough to at least get to the next round but apparently I didn't.