I received a call back after about a week to come in for a 1-on-1 interview. I was asked various guest interactions that I have experienced. Also, I was asked about my understanding of Hyatt Place brand. I first interviewed with the AGM. Then on the same day, I met with the GM. I was asked similar questions by the both of them.
Questions d'entretien [1]
Question 1
How would you handle a difficult guest interaction?
J'ai passé un entretien chez Hyatt (El Segundo, CA)
Entretien
In person interview with GM and AGM. Questions related to past work experience that I have on other hotels and how I deal with difficult customers and some hard cases.
The interview was fairly easy. I wasn't asked about random Hyatt information, and the interview was based more around how well I would fit on a team as well as improve customer satisfaction.
Questions d'entretien [1]
Question 1
How do you see yourself fitting on a team, and what are your strengths and weaknesses
J'ai postulé en personne. Le processus a pris 2 jours. J'ai passé un entretien chez Hyatt
Entretien
Walked in and picked up a paper copy of the application, and got an interview as soon as I turned it in. They have a drug screening immediately after the interview.
