Question d’entretien chez Kohl's

How would you react to an upset customer?

Réponses aux questions d'entretien

Utilisateur anonyme

23 nov. 2015

Apologize for any inconvenience and get a manager to see what he can do to fix the situation

Utilisateur anonyme

29 févr. 2016

Apologize, see what I can do to help. If I can't, I would get my immediate manager.