J'ai postulé en ligne. J'ai passé un entretien chez Horizon Air
Entretien
The interview is heavily focused around customer service. Above all else they want to know that you value safety. Started with a phone or recorded video interview, then two in person interviews.
Questions d'entretien [1]
Question 1
Situational question but the answer was valued on safety
J'ai passé un entretien chez Horizon Air (Portland, OR)
Entretien
Showed up to an Embassy suite near PDX, went to a conference room where I got a brief 30 minute introduction to Horizon Ground Operations.
Then we split to a separate room for interviews.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Horizon Air (Portland, OR) en déc. 2018
Entretien
After applying, I got a text to answer questions about my availability. Then I received a phone call and email to conduct a phone screen. I scheduled the phone screen but it wasn't at all a screening.I was told to come in the next morning for an in person interview. The in person interview was from 8am-12pm. After a company presentation, the room divided into three groups of 8 people. We answered questions to others in the group. We had to present, as a group, 8 things that we had in common. Then we were each pulled for one on one interviews. I did two one on one interviews.
Questions d'entretien [1]
Question 1
Describe safety and how you feel about it. Describe a time you dealt with a difficult worker and how you handled it. Describe a time you had an irate customer and what was the outcome. Describe a time you did something wrong and what you learned from it.