I did the online application and scheduled an interview time. I showed up and checkedin at the register. I waiting in the little seating area they have in front of the register for about 5-10 minutes until the manager was ready. The manager, the 2 other applicants, and I went out into the mall to answer questions. He read us some standard stuffabout the job and asked us to introduce ourselves. He asked if we enjoyed spending time with people or being alone, what we are good at, and something silly about ourselves. You just take turns with the other applicants answering questions. Its all very relaxed.