J'ai postulé via la recommandation d'un employé. Le processus a pris 2 jours. J'ai passé un entretien chez Hilton Garden Inn (Detroit, MI) en févr. 2014
Entretien
Question were basic scenario question on customer service and accounting. Cash counting, act as manager on duty for all departments. Ability to work as manager on duty for all departments and working with people from all backgrounds. Take time aside from work to take customer improvement classes and become certified in CPR and TIP. This is for the safety of the customers.
Questions d'entretien [5]
Question 1
If you have an customer that stayed with the company and the customer was not satisfied how would you handle the situation