J'ai postulé en personne. J'ai passé un entretien chez Hilton (Londres, Angleterre) en mars 2015
Entretien
First applied through the Hilton Website, later got a call from the Front office manager.it was a normal interview with two Front office manager/supervisor. They was polite and very positive. They told that they will let me know by next weekend. They just started with previous job experience and then few situational questions Hoping for the best
Questions d'entretien [1]
Question 1
1)Why do you want to work as a receptionist?
2)Why are you interested to work in Hilton group?
3)What you know about this property of Hilton?
4)How do you deal with customer complaints?
5)Where do you see yourself two years from now?
It was simple and easy. I had 2 interviews and they both went extremely well. I was told to wait for an email in 2-3 days. It took 2 weeks and me emailing multiple times to reach back out. I received an email later that they filled the position with someone else who was certified in their system. They never mentioned needing certifications in the system they used at all which was a bit upsetting considering both managers were very positive about the interview. Nonetheless it was an easy interview, they ask about experiences and scenario questions. I don’t appreciate the lack of communication with HR and management so perhaps it is a blessing in disguise.
Questions d'entretien [1]
Question 1
Explain your experience and multiple scenario questions: explain a time when you dealt with a difficult customer.
J'ai postulé via une autre source. J'ai passé un entretien chez Hilton
Entretien
I have all the qualities of the post of front desk receptionist because i have experience in this field i have three years of experience in front desk administration in wrap arts , marathonq tech solutions ,knox groups
Very easy! Interviewer was kind and allowed for an open conversation. I felt that every question asked was relevant and I enjoyed getting to know more about the position. Would recommend.