J'ai postulé en personne. Le processus a pris 1 semaine. J'ai passé un entretien chez Hilton (Toronto, ON) en juil. 2020
Entretien
It was a long interview (30 minutes) with the Front Desk Agent and the HR employee. There were roughly 20-30 questions about myself. my qualifications and situational questions. They did give time for you to understand and prepare to answer. However, it was pretty stressful.
Questions d'entretien [1]
Question 1
A customer filed a complaint about the kids making noise outside his/her. How would you deal with the kids' parents as well as the complaint?
The interview process was well-organized, professional, and transparent. The interviewer communicated clearly, asked relevant questions related to the role, and created a comfortable environment. Overall, the process felt respectful, efficient, and aligned with Hilton’s high service standards.
One interview with the General Manager was thorough, understanding and been a great company to work for very flexible. Discussed work history, personality, how I handle situations. Full time hours.
Questions d'entretien [1]
Question 1
How would you handle a guest upset with their room?
The interview process just asked about relevant skills and how to apply tohenm to tjhe job. The interview was fast and very easy, especially in this job market, etc. etc.
