I had a great conversation with the recruiter who really got me excited about the opportunity with working with Helix. Within a few days, I was scheduled to talk with the hiring manager where things turned the other way. I felt he was very condescending of my work and decisions I have made in my career. Please understand this was not in the way of challenging me during an interview but almost to the point that I was offended. It got to the point that I felt pretty deflated within 15 minutes in to the interview and unfortunately this was not going to be the right fit for me. Lastly, I understand and respect that Helix is in stealth mode and a lot of information cannot be given during the interview. However, I was given a lot of scenarios that really needed more context to answer the question in a thorough manner. For example, I was asked what I would need to start taking customer calls/inquiries. There are different planning routes that are dependent on volume and channels which they are unable to supply during the interview. It can be a 30 minute conversation if you want to cover your basis and all scenarios. I felt like this aspect it definitely a disadvantage for the interviewee. It made me wonder if candidates are set up for success during the interview when no information can be given. Overall, I was very disappointed in my experience as I know Helix is going to be a great company. I think Helix should maybe look deeper as to why this position has been open for many months.

Helix was professional and welcoming at each step of the interview process. I was impressed with the depth of knowledge demonstrated by each interviewer and the philosophical commitment to supporting a department that truly values creating an unparalleled customer experience. Not only did I speak with the hiring managers, I was also afforded the opportunity to speak with several founders of the company before my decision to join. Ultimately, I was left with an overall impression Helix is committed to searching out highly capable candidates and ensuring both they and Helix equally benefit from a working relationship. The interview process is thorough, but highly rewarding.