Phone screener with VP, followed by written at home test, Video Chat with someone in the role, then brought in for in person interview- 2 people in the role, direct supervisor, culture manager, and then VP of Customer experience. Everyone was incredibly wonderful and nice throughout the process, but honestly a few things really threw me off. During my interview the customer experience manager disclosed he hadn't even seen my written responses, so I immediately felt as though I was at a disadvantage. During the last bit, the VP even mentioned to me how she must have spoken to "like 50 people over the last few weeks but I still remember our phone conversation so that must be a good sign", and when I asked her when they'd reach a decision she said "A few hours" and she just needed to consult the rest of the team. Honestly, this really led me on, and I thought was kind of unprofessional, especially the first bit. I was quite shocked and disappointed when I found out I didn't get it, and wished she hadn't said anything like that to begin with. I understand it's a very desired company to work for, but I've never been told something like that in an interview and received no offer. Afterwards, I thanked HR anyway and I asked for feedback which would be really helpful, but they were the first company that I've ever asked for feedback that didn't respond with some constructive criticism, or at all.