The interview was a two-day process, on my first day I interviewed with our service team lead, an account executive, and an account manager. The staff were welcoming and nice, they made my arrival pleasant and comfortable. They wanted to know who I was, wanted to know about my work experience in different areas; including insurance, working in a team, my organizational style and how I prioritized to meet deadlines and tasks. I was able to ask questions and further understand what type of person they were looking for. I met the rest of the HUB team in a second interview. We had a nice lunch while they asked me questions and were able to get to know about me. I was also able to ask questions and was given the opportunity to meet individually with the staff in their workstations and get a feel and understanding of the positions and the importance of customer service, teamwork, being able to multitask, and the work ethic. My interview was a great experience!