3 stage based interview process. Applied online on the companies website. 1. Online aptitude test 2. Telephonic Interview: (competency based questions) 3. Personal Interview with bank manager Took about a month for the process as the position was in London and I was living in Aberdeen. The background test took quite a time as I had some previous work experience from India which was also cross check with all those employers in India. The questions are of average difficulty and are meant to access our skill sets and previous exposure to the type of certain situations which we could come across while working for HSBC. Most of the questions are customer service centric as the role was based in the retail banking division of HSBC. Overall a very pleasant experience.

Pleasenr. Very formal, however staff interviewing were lovely and made me feel comfortable and st ease. I had 2 interviewing me. About 5 questions were asked, and last approx 45-60mins