J'ai postulé en personne. Le processus a pris 6 mois. J'ai passé un entretien chez HSBC (Colombo, ) en oct. 2017
Entretien
There are 3 interviews ,
1. Face to face interview with a HR person
2. Assessment and a phone call conversation
3. Face to face interview with the senior management
interview is not that hard if you are fluent in English and have good personality.
Questions d'entretien [1]
Question 1
Explain a good customer service experience you had ?
Good. Hard but can manage. Interviewers are friendly and you dont have to wprry if uou dont know an answer for a question. Just be honest and they will help.
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez HSBC
Entretien
Was comprehensive and was one of the best interviews I had faced in my life. my career changed and opened up because of this interview and attribute my success for having said yes to the offer.
Questions d'entretien [1]
Question 1
Explaining situations of success and how to measure it
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez HSBC (Cyberjaya) en oct. 2019
Entretien
The interview involves 4 stages:
1. phone interview
2. call centre roleplay (candidates were given sample scripts on the usual situation at a call centre. then, they were required to act as a customer service representative for a mock call. situation given: lost debit card, forgot online banking password)
3. interview with head department
4. online test.