J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez H&R Block (Boston, MA) en déc. 2013
Entretien
Interview was really long.It was mostly questions to see how one will act in certain situations with regards to customer. Took almost an hour to complete interview. Ask a little background information about myself and wanted to make sure I was able to complete the tasks assigned. They sent me an email stating they were not going to continue with my application then called me and made an offer to an office that would be of better convenience for me. Paper work for employment is all done online.
Questions d'entretien [1]
Question 1
How would reassure a customer who is angry and you don't know the answer to his question or what he is asking.