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      Entretiens chez GustoEntretiens d’embauche pour Customer Advocate chez GustoEntretien chez Gusto


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      Entretien pour Customer Advocate

      31 mars 2015
      Employé (anonyme)
      San Francisco, CA

      Autres retours d’entretien d’embauche pour un poste comme Customer Advocate chez Gusto

      Entretien pour Customer Advocate

      16 mars 2020
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Gusto

      Entretien

      the interview process was quick - i was contacted by HR to schedule a phone call - i was contacted a few days later by one of the managers in the department - questions were easy and general - contacted by HR to complete an at-home assignment, submitted assignment and i was then invited to the office for in-person interviews with four team members - spoke to each for about 20 minutes and one was solely on the company culture - found out a few days later that i received the job.

      Questions d'entretien [1]

      Question 1

      what are you looking for in a company culture?
      1 réponse
      2
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé via une agence de recrutement. Le processus a pris 2 semaines. J'ai passé un entretien chez Gusto (San Francisco, CA) en mars 2015

      Entretien

      I had a great experience interviewing with this company. I met with two different people who were currently on the team that I was interviewing for. It wasn't very formal. I felt very comfortable speaking with both of them. It honestly didn't feel like an interview. It seemed like they were just interested in who I was. I was then asked to complete the same "homework" assignment that everyone else seems to be referring to. It said in the beginning that they weren't looking for correct answers, and with VERY little research I was able to complete the assignment without any issues. I'll never know if I did things correctly, but it was obvious to me that they just wanted to see if I was able to search for information and if I was willing to put in the effort. I honestly thought this was the most simple and straightforward interview experience I've ever had. The only criticism I have is that I would have liked to have a vague idea of what the interview process was going to look like from the beginning. I was under the impression that I was waiting to hear back from them with an offer or to decline me when I was asked to complete the assignment. It's a pretty minor detail, but it would have been nice for it to have been a little more clear.

      Questions d'entretien [1]

      Question 1

      How have you dealt with frustrated customers in your previous experience?
      Répondre à cette question
      1

      Entretien pour Customer Advocate

      9 sept. 2015
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      Le processus a pris plus d'une semaine. J'ai passé un entretien chez Gusto

      Entretien

      The first thing I want to say is this: don't ever let everyone else's opinion shake you away from something. I've read a lot of negative reviews about this process and I have not felt negative about it yet, in fact it's been very timely. They keep reminding you of their "transparency" and that they believe in not wasting anyone's time. I applied through the website and was contacted the day after. I had a date and a time for a 30 minute phone chat before noon. The 30 minute chat was actually more like 45, the gentleman I was talking to was very friendly. By the end of the interview I felt really good and he said he would "talk to his team" and either he would "send me an assignment" or "let me know otherwise". Three hours later I was sent the assignment. The assignment was rigorous and I spent a great deal of time on the first question, but it was okay because the last two questions were easy to find online and through the website. I turned my assignment in, and the next morning I received an email from the same recruiter asking if I could go into the office for a 3 hour interview the next week, again stating if that at any point they felt as though the position wasn't a good fit for me it would be cut short. This interview was not intimidating and I enjoyed meeting the three gentleman. Very standard interview questions and and it's clear what kind of candidate they are looking to hire. No offer yet, but I hope to hear back from the company. All in all, I've not felt the process to be impersonal at all.

      Questions d'entretien [2]

      Question 1

      Please walk me through your favorite app.
      Répondre à cette question

      Question 2

      What is your customer care super power.
      Répondre à cette question
      2

      Entretien pour Customer Advocate

      26 août 2015
      Candidat à l'entretien anonyme
      Denver, CO
      Aucune offre
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Gusto (Denver, CO) en août 2015

      Entretien

      Honestly, it was a good experience even though I did not get the job. After a phone interview they gave me an assignment which did not quite meet their standards. I do believe everything on the assignment could have easily been taught to me even though it did not come as naturally at first (I am a bad test taker!) It really caught me off guard. I wrote them asking what went wrong and the man I had been in contact with sent me an awesome email explaining the pros and cons throughout my process. I really appreciated this because most companies drop you like third period french once they have decided not to hire you. So, thank you ZenPayroll for the productive and constructive feedback. I am ready and willing to learn if you ever reached back out to me. I truly believe in your mission.

      Questions d'entretien [1]

      Question 1

      What are your hobbies?
      Répondre à cette question
      2