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      Entretien pour Customer Success Manager

      14 nov. 2018
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience négative

      Candidature

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez Gong

      Entretien pour Customer Success Manager

      17 juin 2026
      Employé (anonyme)
      Chicago, IL

      J'ai postulé en ligne. J'ai passé un entretien chez Gong

      Entretien

      Short. Unorganized. Unprofessional. These would be the three words I'd use to describe my experience. I decided against proceeding with interviewing at this company because if there were this many red flags in the prescreening portion--there's no way the experience would be better actually working here. I applied on linkedin and received a bizarre email a day later: "So sorry on the delayed response XXXXX. I know you submitted your resume some time ago. We have been in process of switching our applicant tracking system over to a new platform and I'm just now getting everything put in." Lets confirm next Tue @ 330pm. Invite coming your way now! **** This was super odd because there was not a delay at all. I applied literally 28 hours before! In any event, I scheduled the meeting for yesterday.... Yesterday came and went and I received no call, no email, no nothing to explain why a scheduled meeting was not happening. You cannot have expectations hire for potential candidates, then you have for yourself, as the interviewing party. Nonetheless, I gave the benefit of the doubt and sent over an email after 15minutes had gone by. Perhaps an emergency happened. Or a message had been sent but just didnt make it over? The next day, I received this awfully unexcusable response: I'm so sorry xxxxx! My day ran away from me quickly yesterday and I'm traveling, so the time difference caught me off guard. Can we reschedule for Fri/Mon/Tue? **** NO, we won't be rescheduling. Learn to value the time that potential candidates are prioritizing to learn more about your company, or find someone who is proficient enough to get the job done. This sets a terrible example of what someone should expect if they were to work here. I will pass.

      Questions d'entretien [1]

      Question 1

      Can we reschedule for Fri/Mon/Tue?
      Répondre à cette question
      4
      avatar
      Réponse de Gong
      7y
      Thank you for the valuable feedback! As we already told you personally, we've investigated the unfortunate flow of events in your experience and taken measures to ensure this does not happen again. Thanks again and please reach out if there's anything else we can help you with!
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Gong (Chicago, IL) en mai 2026

      Entretien

      The interview process was very straightforward with 4 rounds. One initial recruiter screen, hiring manager, mock presentation, and final meeting with a senior leader. All of which, were scenario based questions and insight into one’s professional career experience. I appreciated the thoroughness and professionalism of the team

      Questions d'entretien [1]

      Question 1

      What would one of your past leaders and cross functional partners say about you?
      Répondre à cette question

      Entretien pour Customer Success Manager

      7 janv. 2023
      Candidat à l'entretien anonyme
      Phoenix, AZ
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Gong (Phoenix, AZ) en juil. 2022

      Entretien

      Zoom interview, but I could tell from the beginning there was something, a hard skill, I was missing so they were not really interested. I am not sure what the tool or skill was...

      Questions d'entretien [1]

      Question 1

      What excited you are working at Gong?
      Répondre à cette question

      Entretien pour Customer Success Manager

      27 janv. 2022
      Candidat à l'entretien anonyme
      Boston, MA
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 1 jour. J'ai passé un entretien chez Gong (Boston, MA)

      Entretien

      Really disappointed with my experience with Gong, I use their product and think it’s great. I didn’t officially apply for the role but was contacted by the recruiter for an exploratory chat. After a couple of questions around my background, the recruiter immediately decided that I should be put forward for a less senior role despite my experience and I didn’t get a chance to ask a few questions and the recruiter said they had to run and could only answer 1. Although I didn’t officially apply, I received a rejection email which I find insulting especially as this was meant to be an exploratory chat.

      Questions d'entretien [1]

      Question 1

      What types of customers do you manage?
      Répondre à cette question
      8