J'ai postulé via la recommandation d'un employé. Le processus a pris plus d'une semaine. J'ai passé un entretien chez GameFly (Austin, TX) en juin 2011
Entretien
I was referred by a friend who worked there. First, I went in to take a short test to make sure I could read and type well. Then, I was interviewed by a supervisor who was interested in my education, work experience, and goals. Next, I was interviewed by two trainers that asked a little about my experience and whether I knew much about video games--nothing too detailed.
Questions d'entretien [1]
Question 1
Why did you leave your last job without having anything lined up?
J'ai postulé en ligne. J'ai passé un entretien chez GameFly (Austin, TX)
Entretien
Spoke with HR over the phone for a pre-screen style interview.
Was called back to interview in person with the Sr. Supervisor and Customer service Manager
Took a typing test, data entry test and comprehension test on a computer in their office
A few days later, I was contacted to take a drug test and submit to a background check
Everything came up great and I was offered the position less than a week later.
J'ai postulé via la recommandation d'un employé. Le processus a pris 1 jour. J'ai passé un entretien chez GameFly (Austin, TX) en août 2011
Entretien
I applied through a friend and was called for an initial phone interview. I was then told to come in to interview directly with management. I then sat in with one supervisor, then another, before a final interview with the head of CS. The whole process probably lasted two hours.
Questions d'entretien [1]
Question 1
Basic questions like describe a time you resolved a customer issue. Best and worst customer issues.