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      GEICO

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      Recherches associées: Avis sur GEICO | Offres d’emploi chez GEICO | Salaires chez GEICO | Avantages sociaux chez GEICO
      Entretiens chez GEICOEntretiens d’embauche pour Customer Service Representative chez GEICOEntretien chez GEICO


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      Entretien pour Customer Service Representative

      2 mars 2011
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience neutre
      Entretien facile

      Candidature

      Le processus a pris 2 jours. J'ai passé un entretien chez GEICO en mai 2010

      Entretien

      Like everyone who interviews for Geico, I first took their 20 minute little skill test. I went to our local Geico office to take it in the morning. It wasn't that hard, but only about half the people who took the test at the same time as I did, passed. I think it's mostly because of test taking strategies. If you don't work quickly, you run out of time and fail. Because I passed, I was asked to wait, and after about a half hour or so, I did my first interview. It was a standard interview, asking me about difficult situations I had faced at work, and how I resolved them, etc. I did another interview a few days later, with a different person, asking me the same type of questions. Both ladies from both interviews came across as forced friendly... if that makes sense. I interviewed well and was invited to come for the third role playing interview. After that, I was offered a job. However, I don't know about the other Geico offices, but the one where I live has a very high turnover. I spoke to several people who had worked there in the past, and they did not have positive experiences. After doing some research online, I decided the $36K a year starting salary might not be worth it. If I had a better experience interviewing, maybe I would think differently, but everyone I talked to came across as only putting on a happy face. They didn't seem to actually like working there. They kept trying to convince me that the high turnover was due to everyone getting promoted all the time, but that didn't fit with what I head from people who had worked there.

      Questions d'entretien [2]

      Question 1

      Describe a difficult situation with a customer at work that you had to resolve, and what the outcome was.
      Répondre à cette question

      Question 2

      Why GEICO?
      Répondre à cette question

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez GEICO

      Entretien pour Customer Service Representative (CSR)

      7 mai 2026
      Candidat à l'entretien anonyme
      Virginia Beach, VA
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez GEICO (Virginia Beach, VA)

      Entretien

      There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.

      Entretien pour Customer Service Representative

      27 avr. 2026
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via une autre source. Le processus a pris 2 semaines. J'ai passé un entretien chez GEICO

      Entretien

      Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour

      Entretien pour Customer Service Representative

      30 mars 2026
      Candidat à l'entretien anonyme
      Tampa, FL
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez GEICO (Tampa, FL)

      Entretien

      It was a weird process, first it was on zoom and my interviewer told me to turn off my camera because of the bandwidth issues. Then she asked three questions and provided me the job description and the hours. She then asked me if I was looking for other work and If I was currently working. I did tell her that I am currently working and she told me that I have enough time to provide my current job a two weeks notice. After the interview she told me that she was going to endorse my application for review. Then she sent me another email saying that “Your recruiter will be in touch with you for next steps”. Then in the middle of night not even 24 hrs, I get a generic email saying that I was passed on. I wanted to find out why did I get an email saying that a recruiter was going to contact me, then I passed on from someone else. This was a customer service position and during the interview she told me that I have a lot of experience. I just didn’t like during that interview I was given false hope. I would not recommend applying to this company.

      Questions d'entretien [1]

      Question 1

      1. Tell me a time when you had to deal with a customer and provided empathy?
      Répondre à cette question

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