J'ai postulé via une autre source. J'ai passé un entretien chez GEICO (Renton, WA) en sept. 2020
Entretien
Very competitive when it comes down to metrics if you're applying from within. Having the ability to handle difficult conversations with the customer and meeting deadlines are key. Great customer service is expected and being able to communicate with the customer in a timely matter is important
Three phase process. Usually hired within the company. Sometimes they hire out for TCRI. Which is what my interview was for and I was an outside hire. You get interviewed. Then I had to sit with someone and watched. Last step was a second interview.
Miserable. They have you pretend answer calls and fake file papers. Fake deal with disgruntled customers. For like 4 hours. It was the weirdest thing I have ever experienced. In the first day of training everyone laughs about how miserable it is. Do not recommend.
J'ai postulé en ligne. Le processus a pris 6 jours. J'ai passé un entretien chez GEICO en déc. 2022
Entretien
I interviewed for the position and could immediately tell that I was not going to get the job. I could instantly tell I was not liked. I was called the wrong name and was not given a fair opportunity.
