It comprised of 2 days. The first day was the computer assessment. It included typing to assess speed. The last part was a game of some sort it confused me in the beginning but Fortunately I was able to catch on. After you pass, they call schedule you to come back usually within 1-2 weeks for the in person interview. This literally took all day. First you do the test which is like a fake version of the job in a room with paperwork and someone pretends to be the customer in another room. If you pass this then you move onto shadowing someone who is already hired with Geico. After this, you have an in person interview with one of the managers. I was luckily told that o was hired the same day. Some people hear back within a week or so. Nonetheless make sure you have nothing to do that day nexus’s again it takes about 4-6 hours. For me all that time was worth it because I found out the same day.

It took 1 month all together from 4/16/25 to 5/13/25. Pretty lengthy process. Step 1: 30 min behavioral-situational based assessment. The type of assessment they had me take really didn't have much to do with the actual role which was a tad bit frustrating. Step 2: 30 minute interview. Be prepared to know your job history. The recruiter began by discussing the role, training expectations and she asked some behavioral questions. There are 2 role play scenarios. I know I did well in the interview, I was told by the recruiter she would endorse me to the hiring manager however on 5/13/25, I received a rejection letter 2 weeks after the interview (after being told it would take only 1-3 business days to hear back) which is disappointing considering I was qualified and I interviewed well.