I was contacted by their HR team to apply for the job, so I did. I then had to take a personality quiz, followed by a 30 minute phone interview, which went really well. Next I had a one hour long phone interview, which also went really well. I was asked to come in to shadow someone who works in this position to make sure it was something I really was interested in doing. After shadowing and meeting most of the team I said yes I was still very interested in the job. About one week later I received a phone call that I did not get the job. In my opinion my interviewer sounded very promising and really made me feel like I had it, so I was disappointed when I got the call. I don't think bringing someone in for shadowing is really necessary unless you know you want to offer them the job.

Three phase process. Usually hired within the company. Sometimes they hire out for TCRI. Which is what my interview was for and I was an outside hire. You get interviewed. Then I had to sit with someone and watched. Last step was a second interview.