J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien chez Four Seasons (Austin, TX) en août 2012
Entretien
Met with HR Manager, Division Manager (Front Desk Manager), Department Head (Director of Rooms) and overall Hotel Manager. Completely behavioral-based and focused on soft skills, very little focus on hard skills. They care more about cultural fit than your previous experience. They will actually note how often you smile in the interview.
Questions d'entretien [1]
Question 1
Describe a time you dealt with a difficult customer
J'ai passé un entretien chez Four Seasons (Westlake Village, Los Angeles, CA)
Entretien
It's a 4 time interview process being interviewed by multiple departments 4 different times meeting with HR then the head of department waiting for a call back for the next interviews
Questions d'entretien [1]
Question 1
What is a situation you had with a disgruntled guest and what did you do to fix it?
J'ai postulé via une autre source. J'ai passé un entretien chez Four Seasons (Taormina) en janv. 2024
Entretien
Quattro step per superare la selezione, primo e secondo molto tecnici, in particolare domande sulla propria formazione e esperienze precedenti, mentre gli ultimi due conoscitivi e più descrittivi sulla struttura.
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Four Seasons en mai 2023
Entretien
I had to go through four interviews. I interviewed with different head managers from different departments. They asked a lot of theoretical questions about dealing with difficult customers. They are really looking for people who can think into the future a lot.
Questions d'entretien [1]
Question 1
How do you keep organized? How do deal with irate guests?