Supervisors go through extensive interview process, in person interview and a psychological personality assessment that measures emotional intelligence and interpersonal skills. Once hired, company hires a professional psychologist to discuss test results and coach leadership roles how they can use their identified strengths to better themselves moving forward.

It was interesting as they asked a bunch of scenario questions and you were expected to reply the questions with a certain criteria. They would also give lots of info about what the job entails and what is expected.