J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Fiserv (Phoenix, AZ) en sept. 2008
Entretien
Applied online wand was called the next day by Anne (very pleasent). Came in the next day for a computer skills assesment test which basically put you in in-bound calling situations where you may be distracted by loud sounds or crying children ets in the background, while still quickly identifying solutions to the "callers" problems. Then did a 1 on 1 interview with on e of the Supervisors on dudty. Typical "give me a scenario where.." type questions.Did a side by side with someone who was not even in the same department I was interviewing for. Supervisor then went over my submitted resume and what hours I was looking for and was told HR would give me a call with either a yes or no within 48 hours. Received a call with an offer and was told to pick paper work for background/drug testing and after I passed was givien the official offer packet. Orintation was 2 weeks later and I am still there after a year.
Questions d'entretien [1]
Question 1
Give a scenareo where you had a difficult customer and how did you handle it?
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Fiserv (Omaha, NE) en juil. 2025
Entretien
Standard two interview process. First on the phone then a teams meeting. Recruiter was pleasant and followed up in a timely manner. I’ve seen negative reviews about working for this company. Overall my experience was pleasant
Questions d'entretien [1]
Question 1
Talk about a time when you encountered a problem you didn’t have an immediate answer to. What steps did you take to solve it?
J'ai postulé via un recruteur. Le processus a pris 4 semaines. J'ai passé un entretien chez Fiserv (Milwaukee, WI) en juil. 2024
Entretien
Will offer you to apply to a position they choose. Send you to the 6 panel interview and make you feel like a perfect fit and super impressing. Then totally ghost you after. Or will have someone else (totally over qualified) apply just to get rejected at 12 am. Have them reapply, just to ghost them too.
J'ai postulé via la recommandation d'un employé. Le processus a pris 1 semaine. J'ai passé un entretien chez Fiserv (Gurgaon, Haryana) en juin 2024
Entretien
What stood out to me was the company's clear commitment to their employees and candidates. They provided detailed information about the company culture, benefits, and growth opportunities. It was evident that Fiserv values its employees and invests in their development.
Overall, the interview process was smooth and positive, and it left me with a strong impression of Fiserv as a great place to work. Even though I have yet to hear the final decision, I would highly recommend this company to anyone seeking a supportive and dynamic work environment.
Questions d'entretien [1]
Question 1
The interviewers were friendly and asked thoughtful questions like:
1. Why are you interested in this CSR position at?
2. How do you handle difficult or irate customers?
3. Can you give an example of a time when you went above and beyond for a customer?
4. How do you manage your time during a busy workday?
5. What strategies do you use to resolve conflicts?
They also shared detailed information about the company culture, benefits, and growth opportunities, showing their commitment to employees. Overall, it was a positive and well-organized process. Highly recommend Fiserv for anyone seeking a supportive and dynamic work environment.
