A recruiter calls for a short screening interview. This will have a few STAR questions. (Google "STAR Interview" if you don't know about STAR. You'll need to know all about it for interviewing with Fifth Third). If the recruiter wants to bring you in for an interview with the hiring manager, she'll schedule it at the end of the screening call. If the answer is no, she'll say "We'll contact you soon." During an interview with the hiring manager, you'll be asked more STAR questions. These will be more specific to the position in question. Do your homework. The job descriptions on the website are poorly written and it's hard to get a good idea of what the job entails. If you know someone on the inside, get info from them or ask the recruiter to give you details. Ask good specific questions and get the manager talking. Some positions (usually exempt ones) require two interviews, others just one. The manager will let you know.