J'ai passé un entretien chez Fidelity National Financial (Irvine, CA)
Entretien
Very pleasant and casual
Phone interview 1st and then in person
Was asked Basic help desk and support questions, customer experience and a couple of situational questions. Received offer at the interview
Questions d'entretien [1]
Question 1
How many years phone support/ troubleshooting experience I had
J'ai postulé via une autre source. Le processus a pris 4 semaines. J'ai passé un entretien chez Fidelity National Financial (Concord, CA) en mars 2011
Entretien
Questions about networking and business type applications. Questions about past experiences and other work you were involved in. Questions on on hardware, applications and networking. Lots of technical support questions as well as ways to handle users and effective methods in resolving issues quick.
