Faronics chose to outsource the recruiting for the Technical Writer job to an external company, MatchBox Consulting Group. I dealt with two recruiters, both of whom were very abrasive. I decided to opt out after several rather unprofessional dealings with these recruiters, even though I was interested in the job. Faronics, please take the time and effort to speak with your applicants yourself instead of relegating the hiring process to an outside party.