J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Farmers Insurance Group (Olathe, KS) en avr. 2011
Entretien
I applied online for as a Service Advocate, but Farmers changed the position to Associate Office Claims Rep. I was asked to take skills tests at Farmers consisting of typing, multi-tasking, personality, and general knowledge (reading comprehension, math, etc). The scores are indexed. About a week after completing the skills tests, I was asked to interview in person. I interview for 30 minutes with two managers. The interview consisted of behaviorial questions - there were no questions regarding experience or qualifications. Following the interview I was asked to observe a Office Claims Rep and ask questions.
Questions d'entretien [1]
Question 1
All questions were behaviorial - describe an experience where you dealt with a difficult customer, had difficulty meeting a deadline, etc.
J'ai passé un entretien chez Farmers Insurance Group
Entretien
Interviewed with recruitor. Once over the phone and again over teams. I worked here previously so it definitely gave me an advantage. Very efficient. It was close to two months before I actually started.
J'ai postulé via la recommandation d'un employé. Le processus a pris 2 jours. J'ai passé un entretien chez Farmers Insurance Group (Phoenix, AZ) en mars 2017
Entretien
The interview process was pretty straight forward and short. They asked a few behavioral questions and did a tour. I received an offer letter within two days after my Interview. I started training the following week.
Questions d'entretien [1]
Question 1
They asked how I reacted in certain situations in the past when dealing with customers and the outcome of the situation.
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Farmers Insurance Group (Grand Rapids, MI)
Entretien
applied online and got a call the next day to set up a phone interview later on that week. The phone interview lasted about a half hour filled with mostly behavioral questions. It was with HR and felt very impersonal. Next, I had to take several online tests that included a typing test and an assessment that tested your multi-tasking skills. Got a phone call the next day saying I passed those and set up an in-person interview. Did a "ride-along" with a claims adjuster for an hour and then had an interview with two claims rep supervisors. I thought I did pretty well, but got an email two days later saying I didn't get the job. Overall a pretty good experience.
Questions d'entretien [1]
Question 1
Tell me about a time where you dealt with a difficult customer and how you solved that problem.
Tell me about a time when you didn't get along with a coworker.
(they really want to see assertiveness and leadership skills and qualities)
