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      European Wax Center

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      Entretiens chez European Wax CenterEntretiens d’embauche pour Guest Services Coordinator chez European Wax CenterEntretien chez European Wax Center


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      Entretien pour Guest Services Coordinator

      12 nov. 2013
      Employé (anonyme)
      Offre acceptée
      Expérience positive

      Autres retours d’entretien d’embauche pour un poste comme Guest Services Coordinator chez European Wax Center

      Entretien pour Guest Service Coordinator

      7 janv. 2016
      Employé (anonyme)
      Garden City, NY
      Offre acceptée
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez European Wax Center

      Entretien

      The initial manager called me after I applied for the position via craigslist to set up an interview and see which location I would prefer to work at. The guest service coordinators were very pleasant when I came in for the interview and gave me an application to fill out while I was waiting for the interview. The manager was very pleasant and professional and I received a call later that day to set up a second interview with the other location manager. Unfortunately, something came up for the manager so she was unable to interview me. Instead, I had a phone interview with someone from corporate. They called me later that day to offer me the job.

      Questions d'entretien [1]

      Question 1

      Are you comfortable with following scripts?
      Répondre à cette question
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez European Wax Center (Garden City, NY) en janv. 2016

      Entretien

      I applied online and a couple weeks later I called the location I wanted to work in and spoke to a manager. She asked me a couple of questions about my work experience and availabaility, told me a little about the job and offered me an interview for a few days after. I went to the interview and it was about 40mins long. But very comfortable! I was called back 2 days after the interview for the position

      Questions d'entretien [2]

      Question 1

      Tell me about yourself?
      Répondre à cette question

      Question 2

      Are you comfortable with memorizing scripts?
      Répondre à cette question

      Entretien pour Guest Service Coordinator

      24 juin 2015
      Employé (anonyme)
      Roseville, CA
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez European Wax Center (Roseville, CA)

      Entretien

      I applied online and was called back in 3 hours to be offered an interview that week. The first interview was a group interview with four managers, and they asked various questions, tested on memorising scripts and the history of the company, and team building exercises. They talked a lot about their emphasis on working as a team and customer service. It lasted about an hour, and although the managers were nice, it was on the difficult side. They immediately asked me for a second interview the next day. The second interview was easy-going, and consisted of some questions about customer service experiences. They offered me the job on the spot and invited me to training the following week.

      Questions d'entretien [5]

      Question 1

      Sell me something right now.
      Répondre à cette question

      Question 2

      Tell me about yourself.
      Répondre à cette question

      Question 3

      Memorise the script on the piece of paper in 5 minutes, then recite it in a customer role-play.
      Répondre à cette question

      Question 4

      What do you look for in a leader/management?
      Répondre à cette question

      Question 5

      Tell me about a time when you had to anticipate a possible problem, and how did you deal with it?
      Répondre à cette question

      Entretien pour Guest Services Coordinator

      24 mai 2014
      Candidat à l'entretien anonyme
      Succasunna, NJ
      Aucune offre
      Expérience négative

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez European Wax Center (Succasunna, NJ)

      Entretien

      I replied to an ad EWC had on Craigslist. A few days later a Manager called and set up and interview with her. I gave myself plenty of time to get there, but when I pulled into parking lot, there was a minor accident between 2 cars in front of the center. I had to wait for people to move their vehicle so that I in turn could park somewhere. I was 1 minute late and the Manager asked me WHY ARE YOU LATE? Hmmmm... I explained to her what the problem was in the parking lot. She proceeded, with a little bit of an attitude, but I didnt care. She did loosen up a bit and explained the job requirements, salary, commission, etc. I was surprised to see that the starting salary is $8.25 and then in 30 days you are reviewed. Every 3 months if all is going well you will be given 25 cent increment, until you reach $10. You cannot make more then $10 BUT you do get commission on the packages you sell. She seemed rather pleasant and at end of interview she asked when I would be available to meet with Owners. 1 week later I went back in a met with owners. Manager came out and in a cute little voice said..."Oh you made it on time". LOL I almost walked out, but Im better then that so I proceeded with interview with the 2 owners. UGH....I felt as if I was under a microscope. Mind you, I was dressed professionally, hair, makeup, nails done. I looked the part, and more importantly, knew I could do the job. 1 of the 1st questions I was asked was...DO YOU DRIVE IN THE SNOW? I replied... yes. I was asked if I knew about the product, I replied yes, I am a customer as well. DO YOU HAVE A PACKAGE? No WHY NOT? I wanted to reply... because I dont want you having my money months in advance of my service. I knew right then and there that I DID NOT want to work there. Needless to say, I was not hired. I received an email with 4 or 5 other email addresses from Manager saying that thanks for applying but I was not hired..... BLAH BLAH BLAH. The reason I wasnt hired: I go for hair and nails to a competitor. The girls that leave my hair salon go to EWC and vice versa. The Owner did not like that I knew 1/2 the people on her staff, and that they were employees at my salon. She didnt want me to work there and be privy to things that I may tell the owner of my salon. Oh well, I do see now why there is such a big turnover.

      Questions d'entretien [1]

      Question 1

      What is your biggest fault?
      Répondre à cette question