After you have applied online, you go through a 3-step process. If they decide that you seem suitable for the job, then they will first give you a quick phone interview. This is followed by an online skills assessment. If you are still being considered for the job, then they will fly you out to the EPIC Intergalactic Headquarters in Madison, WI for a final interview. At headquarters, they tell you what it's like to be in technical services and give you time to ask as many questions as you want. There is also a scenario-based assessment and another skills assessment.

Phone interview with someone in the role followed by aptitude based exam. After scoring sufficiently on aptitude exam, more recruiter interviews and on-site visit. The recruiter/phone interviews were fairly standard and aptitude exam is something you have to just go in blind to